Access Your Account Settings
- Navigate to the Disney+ website in your web browser and log in using your email and password.
- Once logged in, click on your profile icon located in the top-right corner of the screen.
- Select "Account" from the drop-down menu. This will take you to your account settings page.
Initiate the Deletion Process
- On the account settings page, scroll down to find the "Subscription" section.
- Under "Subscription," locate the "Cancel Subscription" link and click on it. Note that you must cancel your active subscription before deleting your account.
- Follow the on-screen prompts to confirm your cancellation. You may be required to provide a reason for cancellation.
Contact Disney+ Support
- After canceling your subscription, scroll to the bottom of the account settings page.
- Look for the "Contact Us" link or button, which will guide you to various customer support options.
- Choose your preferred method of communication, like live chat or email, to contact Disney+ support.
Request Account Deletion
- Once connected with a Disney+ support representative, explicitly state your request to delete your account.
- Provide any additional information they may require for verification, such as your account email or billing address.
- The support representative will guide you through the account deletion request process, which may take several days to complete.
Final Confirmation
- After your request is processed, check your email for a confirmation that your Disney+ account has been successfully deleted.
- Ensure that you do not have any pending billing issues, and all related emails or communications are stopped.