Integrate Google Dialogflow with SurveyMonkey
- Begin by setting up Google Dialogflow. Create an account at the [Dialogflow Console](https://dialogflow.cloud.google.com/). Once logged in, create a new agent that will handle the conversational interface.
- In SurveyMonkey, head to the developer section to create an app for API access. Note down the API key as you will need it to authenticate requests between Dialogflow and SurveyMonkey.
Set Up Dialogflow Webhook
- Your Dialogflow agent will need a webhook to send and receive data from SurveyMonkey. Start by creating a simple Node.js server. Clone this starter project or set up a Node.js app.
const express = require('express');
const bodyParser = require('body-parser');
const app = express();
app.use(bodyParser.json());
app.post('/webhook', function(request, response) {
console.log('Received request:', request.body);
response.json({ fulfillmentText: 'Webhook works!' });
});
app.listen(process.env.PORT || 8000, () => {
console.log('Server is running');
});
- Deploy this Node.js code to a platform like [Heroku](https://heroku.com), [Vercel](https://vercel.com), or [Google Cloud Run](https://cloud.google.com/run) to make your webhook endpoint accessible to Dialogflow.
Connect Dialogflow to SurveyMonkey
- Create Intent: In Dialogflow, create an intent that you want to trigger the SurveyMonkey interaction. For instance, "Survey Feedback Intent". Define training phrases that users might say to trigger this intent.
- Fulfillment: Enable webhook fulfillment for this intent in Dialogflow. This allows Dialogflow to send requests to your webhook when the user triggers the intent.
Fetch SurveyMonkey Data
- In your Node.js server's webhook handler function, use SurveyMonkey's API to fetch survey details. Here's an example using `axios` to make HTTP requests:
const axios = require('axios');
async function getSurveyMonkeyData() {
const surveyMonkeyApiUrl = 'https://api.surveymonkey.net/v3/surveys';
const apiKey = 'YOUR_SURVEYMONKEY_API_KEY';
try {
const response = await axios.get(surveyMonkeyApiUrl, {
headers: {
Authorization: `Bearer ${apiKey}`,
},
});
return response.data;
} catch (error) {
console.error('Error fetching SurveyMonkey data:', error);
}
}
- Call this `getSurveyMonkeyData()` function within your `/webhook` route when handling the specific Dialogflow intent. You can then process the survey data and send relevant information back in the response.
Testing and Deployment
- Test the entire integration by interacting with your Dialogflow agent through the simulator or other integration points (e.g., Google Assistant). Ensure that intents are correctly triggering the webhook, and verify the data retrieved from SurveyMonkey is correct.
- Once tested, deploy your server securely, configuring environment variables for sensitive information like API keys, and update Dialogflow with your deployed webhook endpoint URL.
Enhancing the Integration
- Consider implementing authentication and proper error handling in your webhook to handle various SurveyMonkey API responses gracefully.
- Expand the Dialogflow bot to collect user input dynamically and feed it into your SurveyMonkey surveys if capturing new data is part of your workflow.
