Possible Reasons Why Garmin Fenix Is Stuck on the Garmin Logo
- The watch's battery might be critically low, causing it to freeze on the boot screen.
- Software or firmware issues may have caused a malfunction during the startup process.
- Corrupted files, possibly from interrupted software updates, could prevent the device from starting correctly.
- An internal hardware fault that affects the power or boot process might be holding it up.
Steps to Fix the Problem
- Charge the Device: Connect your Garmin Fenix to a reliable power source using the original charging cable and adapter. Leave it to charge for at least an hour before trying to restart.
- Perform a Soft Reset: Try to reset the watch by holding the power button until the device turns off, usually around 15-20 seconds. Release, then press the button again to restart.
- Update via Garmin Express: Connect your Fenix to a computer with Garmin Express installed. Sometimes updating or reinstalling the firmware can resolve startup issues.
- Factory Reset: If you can get past the logo screen, try a factory reset:
- Go to the settings menu on the watch.
- Select System, then Restore Defaults.
- Note this will erase all personal data from the watch.
- Seek Professional Help: If all else fails, contact Garmin support for assistance. There might be an issue that needs professional repair.
