Check the Charging Cable and Adapter
- Ensure that the charging cable is not damaged. Look for any visible cuts, fraying, or bent connectors.
- Try using a different cable and adapter to see if the problem persists. Sometimes the issue can be with the cable or adapter itself.
Inspect the Charging Port
- Examine the charging port on the Lucyd Lyte glasses. Make sure there is no dirt, debris, or lint obstructing the connection.
- Use a can of compressed air or a small soft brush to gently clean the port, being careful not to damage it.
Verify Power Source
- Make sure the power outlet or USB port you're using for charging is functioning properly. Test by plugging a different device into the same outlet or port.
- If using a power strip, ensure it is switched on and working.
Check for Software Issues
- Sometimes, software glitches might affect charging. Try restarting the glasses, if possible, as this can reset any temporary issues.
- Ensure the firmware on the glasses is up-to-date. Check the manufacturer's website or contact their customer support for guidance on updating the firmware.
Ensure Glasses Are Not Overheated
- If the glasses are too hot, they might temporarily stop charging as a safety precaution. Allow them to cool down before attempting to charge again.
Examine Battery Health
- If the glasses have been in use for a long time, the battery might be degraded. This can cause charging issues. In such cases, the battery may need to be replaced.
- Contact Lucyd support for advice on battery replacement or service options.
Contact Customer Support
- If none of the above solutions work, reaching out to Lucyd's customer service for further assistance is a good idea. They may offer repair services or, if your glasses are under warranty, a replacement.
