Access Your August Smart Lock App
- To change user permissions on your August Smart Lock, start by opening the August Smart Lock app on your smartphone. Make sure you are logging in using an account with the necessary administrative privileges.
Select the Lock
- Once logged in, navigate to the list of devices. Select the specific lock for which you want to modify user permissions.
Access User Management
- After selecting the lock, look for an option labeled "Guest List," "Manage Users," or something similar, depending on the app version. Tap on this option to view the list of users associated with the lock.
Modify User Permissions
- In the user management section, you can see all the users with access to your lock. Tap on the user whose permissions you wish to change.
- Depending on your app version, you might find options like "Edit Access," "Permission Settings," or similar to modify their permissions.
Set New Permissions
- Choose from different levels of access, such as Homeowner, Guest, or adding temporary access. Some versions allow setting specific schedules for access.
Save Changes
- After setting the desired permissions for the user, make sure to save your changes. Look for a "Save" or similar button in the app interface.
Confirm Permissions
- It’s advisable to double-check the permissions to ensure they were set correctly. You might have a review or confirmation screen for this purpose.
Test Access
- If possible, test the new permissions by having the user access the lock to confirm changes have been applied correctly.
Troubleshooting
- If changes don't appear to take effect, try restarting the app or your smartphone. Recheck the lock's connection to your network or Bluetooth.
- Ensure the app is up to date. Permissions might not apply properly if using an outdated version of the app.
- If you continue to experience problems, refer to the August Smart Lock's help or support section for further assistance.
