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How to fix Apple HomePod “Intercom not available” error

January 14, 2024

Discover simple steps to resolve the Apple HomePod "Intercom not available" error and restore functionality with ease in our comprehensive troubleshooting guide.

How to fix Apple HomePod “Intercom not available” error

 

Check HomePod Settings

 

  • Open the Home app on your iPhone or iPad.

    •  

  • Tap on the Home icon at the top left corner to access Home settings.

    •  

  • Make sure the "Use this Home as Default" option is enabled. This ensures your device uses the correct HomePod setup.

 

Ensure Software is Updated

 

  • Check for any pending iOS, iPadOS or HomePod software updates. Update your devices to the latest software versions.

    •  

  • To update the HomePod, open the Home app, tap on the Home icon, scroll to ‘Software Update’ and download any available updates.

 

Verify Network Connectivity

 

  • Ensure your HomePod and iPhone/iPad are on the same Wi-Fi network. Mismatched networks can lead to synchronization issues.

    •  

  • Restart your router to refresh the network connection if necessary.

 

Re-enable Intercom Feature

 

  • In the Home app, tap on the Home icon and select "Home Settings."

    •  

  • Select "Intercom" settings and toggle off and back on the Intercom feature. This can resolve intermittent issues.

 

Check Language Settings

 

  • Ensure Siri language settings on the HomePod match the language settings on your iPhone/iPad.

    •  

  • To adjust, go to iPhone/iPad settings, select "Siri & Search" and confirm the same language is set there and on your device under "General" > "Language & Region."

 

Reset HomePod

 

  • If problems persist, consider resetting your HomePod. Open the Home app, long-press HomePod icon, tap on "Settings," then scroll down and choose "Reset HomePod."

    •  

  • After resetting, set up your HomePod again through the Home app on your device.

 

Contact Apple Support

 

  • If none of these steps work, there could be a hardware or persistent software issue. Contact Apple Support for further assistance and possible maintenance.

 

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