Reboot Arlo Cameras Remotely
- Ensure your Arlo cameras are connected to the internet. This is crucial because remote access requires an active internet connection to communicate with the cameras.
- Log into your Arlo account using the Arlo app on your smartphone or via the Arlo website on your computer. This account manages all your connected Arlo devices.
- Navigate to the device settings by selecting the specific camera you wish to reboot from the list of connected devices on your dashboard.
- Once you’ve selected the camera, look for the settings or options menu. Within these settings, search for an option labeled "Restart" or "Reboot." Note that not all Arlo models offer this feature directly from the device settings.
- If the direct restart option is unavailable, navigate back to the main dashboard and select the option to restart the Base Station or SmartHub, which can sometimes reset the connection for all cameras linked to it. Typically, this can be found in the main settings or device management section.
- Confirm any prompts or confirmations that ask you to verify the restart action. This ensures no accidental reboots occur without permission.
- Wait for the cameras to go offline and then come back online. This might take a few minutes. Check the camera status in your Arlo app or website to verify that the camera has restarted successfully.
Troubleshooting Issues
- If you cannot access the cameras remotely, check your internet connection. Reliable internet is necessary both for the device accessing the Arlo system and the cameras themselves.
- If the cameras still don’t reboot, consider logging out of the app and logging back in, or try using a different device to access the Arlo app or website.
- Ensure your Arlo app is up to date. Sometimes, an outdated version of the app may lack certain functionality needed for remote access.
- If the problem persists, try power cycling your internet router and Arlo Base Station/SmartHub to reestablish a stable network connection for all devices.
