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|  How to reduce false alerts on Ring Doorbell

How to reduce false alerts on Ring Doorbell

January 14, 2024

Optimize your Ring Doorbell by learning effective strategies to reduce false alerts, ensuring better accuracy and enhanced security for your home.

How to reduce false alerts on Ring Doorbell

 

Adjust Motion Sensitivity

 

  • Open the Ring app on your smartphone and navigate to the settings for your Ring Doorbell.
  •  

  • Select "Motion Settings" and then "Motion Sensitivity".
  •  

  • Move the slider to adjust the sensitivity. Decreasing the sensitivity can help reduce unnecessary alerts triggered by minor movements, such as a passing car or tree branches swaying in the wind.

 

Customize Motion Zones

 

  • In the Ring app, go to "Motion Settings" and select "Motion Zones".
  •  

  • Configure the motion detection areas by adjusting the zones. Exclude areas where there’s frequent movement that you don’t want alerts for, like a busy street or sidewalk.
  •  

  • Save your settings after customizing the zones to ensure they are applied correctly.

 

Use People-Only Mode

 

  • Activate the "People-Only Mode" feature under the Motion Settings in the Ring app.
  •  

  • This mode minimizes alerts by focusing on human-shaped movement, which is particularly useful if you get a lot of alerts from animals or other non-person movements.

 

Schedule Motion Alerts

 

  • Set up "Motion Schedules" within the app to dictate when you receive alerts.
  •  

  • Create a schedule to prevent alerts during times when they are unnecessary, such as when you are home and expect a lot of movement around your door.

 

Regularly Update Firmware

 

  • Ensure your Ring Doorbell is running the latest firmware. Updates can improve device performance and reduce false alerts by refining motion detection algorithms.
  •  

  • Check for updates through the device settings in the Ring app and install any available updates promptly.

 

Check and Clean the Device

 

  • Periodically check your doorbell’s camera for obstructions or dirt that might affect its sensor capabilities.
  •  

  • Wipe the camera lens gently with a soft, dry cloth to ensure it’s clean and functioning correctly.

 

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