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|  How to reset Wyze Lock Gateway

How to reset Wyze Lock Gateway

January 14, 2024

Learn to reset your Wyze Lock Gateway effortlessly with this step-by-step guide. Troubleshoot connectivity issues and regain control in minutes.

How to reset Wyze Lock Gateway

 

Why Reset the Wyze Lock Gateway?

 

  • Resetting the Wyze Lock Gateway can resolve connection issues, help with software glitches, or restore default settings if needed.
  •  

  • It’s often used as a troubleshooting step when the gateway isn't connecting, syncing with the lock, or functioning properly.

 

Steps to Reset Wyze Lock Gateway

 

  • First, locate the Wyze Lock Gateway. It's usually plugged into a power outlet near your Wyze Lock.
  •  

  • Ensure you have physical access to the gateway. You may need to remove it from the power outlet temporarily.
  •  

  • Look for a small reset button on the gateway. This button is often placed on the side or bottom of the device.
  •  

  • Use a paper clip or a similar pointed object to press and hold the reset button for about 5 seconds.
  •  

  • Release the reset button. You will notice the LED indicator on the gateway starting to blink, signaling that the reset is in process.
  •  

  • Wait for the LED to stop blinking and stabilize, indicating that the reset is complete.

 

Reconfigure Your Wyze Lock Gateway

 

  • Open the Wyze app on your smartphone or tablet.
  •  

  • Go to the Device Management section. You may need to remove the gateway from the list if it remains there after the reset.
  •  

  • Follow the in-app instructions to add your Wyze Lock Gateway back to the app, ensuring it connects properly to your Wi-Fi network.
  •  

  • Once the gateway is added back, ensure your Wyze Lock is associated correctly with the gateway for seamless operation.

 

Tips for a Smooth Reset

 

  • Ensure a stable internet connection during the process to prevent connectivity issues.
  •  

  • Place the gateway within a reasonable range of your Wyze Lock and router to maintain a strong connection.
  •  

  • If issues persist after resetting, consider reaching out to Wyze support for further assistance or firmware updates.

 

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