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|  Why aren't Google Nest cameras recording events

Why aren't Google Nest cameras recording events

January 14, 2024

Explore why Google Nest cameras may not record events. Understand settings, troubleshooting tips, and solutions to ensure your security system works efficiently.

Why aren't Google Nest cameras recording events

 

Possible Reasons Why Google Nest Cameras Aren't Recording

 

  • Network Connectivity Issues: The camera might not be connected to the internet properly. This can prevent it from sending video footage to the cloud for recording. Make sure your Wi-Fi is working and that the camera is within range.
  •  

  • Outdated Camera Firmware: If the camera firmware isn't updated, it might lead to recording issues. Check for and install any available updates for your Google Nest camera through the app.
  •  

  • Subscription Problems: Google's Nest Aware subscription is needed for extended recording features. Verify that your subscription is active and hasn’t expired. Without it, only live streaming might be possible, not historical recording.
  •  

  • Settings Misconfiguration: The camera settings might be configured to not record events. Go into the Google Home or Nest app, check camera settings, and ensure that event recording is enabled.
  •  

  • Power Supply Issues: If the camera isn't getting enough power, it won’t function correctly. Check that the camera is properly plugged in or that the battery is charged if it's a battery-operated model.
  •  

  • Storage Limitations: Some Google Nest cameras with local storage might stop recording if the memory card is full. Make sure there is ample storage space or manage recordings to free up space.
  •  

  • Account Discrepancies: Ensure you are logged into the correct Google account. Sometimes, multiple accounts can cause confusion about which camera is being managed.

 

How to Fix the Problem

 

  • Check Wi-Fi Connection: Reboot your router or move the camera closer to the router to improve signal strength.
  •  

  • Update Firmware: Use the Google Home or Nest app to check for any available firmware updates and apply them.
  •  

  • Verify Subscription: Log into your Google account and check your Nest Aware subscription status. Renew if necessary.
  •  

  • Review Camera Settings: In the app, ensure that the recording settings are enabled and any activity notifications are set correctly.
  •  

  • Power Check: Ensure all cables are secured and the camera is receiving adequate power or that its battery is sufficiently charged.
  •  

  • Manage Storage: Delete older recordings if necessary to free up space for new events on cameras with local storage.
  •  

  • Account Confirmation: Confirm you’re signed in with the correct Google account that manages your Nest devices.

 

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