Possible Reasons Why Google Nest Cameras Aren't Recording
- Network Connectivity Issues: The camera might not be connected to the internet properly. This can prevent it from sending video footage to the cloud for recording. Make sure your Wi-Fi is working and that the camera is within range.
- Outdated Camera Firmware: If the camera firmware isn't updated, it might lead to recording issues. Check for and install any available updates for your Google Nest camera through the app.
- Subscription Problems: Google's Nest Aware subscription is needed for extended recording features. Verify that your subscription is active and hasn’t expired. Without it, only live streaming might be possible, not historical recording.
- Settings Misconfiguration: The camera settings might be configured to not record events. Go into the Google Home or Nest app, check camera settings, and ensure that event recording is enabled.
- Power Supply Issues: If the camera isn't getting enough power, it won’t function correctly. Check that the camera is properly plugged in or that the battery is charged if it's a battery-operated model.
- Storage Limitations: Some Google Nest cameras with local storage might stop recording if the memory card is full. Make sure there is ample storage space or manage recordings to free up space.
- Account Discrepancies: Ensure you are logged into the correct Google account. Sometimes, multiple accounts can cause confusion about which camera is being managed.
How to Fix the Problem
- Check Wi-Fi Connection: Reboot your router or move the camera closer to the router to improve signal strength.
- Update Firmware: Use the Google Home or Nest app to check for any available firmware updates and apply them.
- Verify Subscription: Log into your Google account and check your Nest Aware subscription status. Renew if necessary.
- Review Camera Settings: In the app, ensure that the recording settings are enabled and any activity notifications are set correctly.
- Power Check: Ensure all cables are secured and the camera is receiving adequate power or that its battery is sufficiently charged.
- Manage Storage: Delete older recordings if necessary to free up space for new events on cameras with local storage.
- Account Confirmation: Confirm you’re signed in with the correct Google account that manages your Nest devices.
