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|  Why is Arlo Q not detecting nighttime movement

Why is Arlo Q not detecting nighttime movement

January 14, 2024

Discover solutions to Arlo Q's nighttime detection issues. Our guide provides steps to enhance performance and troubleshoot common problems effectively.

Why is Arlo Q not detecting nighttime movement

 

Possible Reasons for Arlo Q Not Detecting Nighttime Movement

 

  • Low Sensitivity Settings: If the sensitivity is set too low, the camera might not pick up on movements during the night.
  •  

  • Obstructed View: Ensure no objects are blocking the camera's view, as this can affect its ability to detect motion.
  •  

  • Infrared (IR) Sensor Issues: IR sensors allow the camera to see in the dark. If they're malfunctioning, nighttime detection may not work.
  •  

  • Firmware or Software Issues: Bugs in the system software might prevent efficient motion detection.
  •  

  • Environmental Factors: Changes in ambient light, such as from streetlights or other sources, can confuse the camera's nighttime settings.
  •  

 

How to Fix the Problem

 

  • Adjust Sensitivity: Go to the Arlo app settings and increase the motion detection sensitivity.
  •  

  • Clear the View: Remove any obstructions that might be blocking the camera's field of view, ensuring it has a clear path to detect movement.
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  • Check IR Sensor: Test the IR sensor by checking if the infrared lights turn on during low light conditions. If they don't, you may need support from Arlo customer service.
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  • Update Firmware: Check the Arlo app for any available updates and install the latest firmware to ensure optimal operation.
  •  

  • Reduce Environmental Light Influence: Try repositioning the camera or adjusting its aim to minimize interference from external light sources.
  •  

 

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