Possible Reasons for Arlo Q Not Detecting Nighttime Movement
- Low Sensitivity Settings: If the sensitivity is set too low, the camera might not pick up on movements during the night.
- Obstructed View: Ensure no objects are blocking the camera's view, as this can affect its ability to detect motion.
- Infrared (IR) Sensor Issues: IR sensors allow the camera to see in the dark. If they're malfunctioning, nighttime detection may not work.
- Firmware or Software Issues: Bugs in the system software might prevent efficient motion detection.
- Environmental Factors: Changes in ambient light, such as from streetlights or other sources, can confuse the camera's nighttime settings.
How to Fix the Problem
- Adjust Sensitivity: Go to the Arlo app settings and increase the motion detection sensitivity.
- Clear the View: Remove any obstructions that might be blocking the camera's field of view, ensuring it has a clear path to detect movement.
- Check IR Sensor: Test the IR sensor by checking if the infrared lights turn on during low light conditions. If they don't, you may need support from Arlo customer service.
- Update Firmware: Check the Arlo app for any available updates and install the latest firmware to ensure optimal operation.
- Reduce Environmental Light Influence: Try repositioning the camera or adjusting its aim to minimize interference from external light sources.
