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|  Why is Wyze Sense not detecting motion

Why is Wyze Sense not detecting motion

January 14, 2024

Discover troubleshooting tips for Wyze Sense motion detection issues in our comprehensive guide, ensuring your smart home runs smoothly and efficiently.

Why is Wyze Sense not detecting motion

 

Check the Sensor Battery

 

  • Make sure your Wyze Sense motion sensor has sufficient battery life. A dead or low battery can prevent the sensor from detecting motion properly.
  •  

  • Replace the battery with a new one if necessary to ensure it operates correctly.

 

Ensure Proper Installation

 

  • Verify that the motion sensor is securely mounted on a surface. It should not be obstructed by any objects that could block its view.
  •  

  • Make sure the sensor is positioned at the correct height and angle for the desired detection area.

 

Verify Connectivity

 

  • Check if your sensor is properly connected to the Wyze app. Sometimes, issues with connectivity can affect the sensor’s ability to detect motion.
  •  

  • Try reconnecting the sensor to your Wyze app by following the setup instructions provided by Wyze.

 

Test the Sensor Range

 

  • Move around within the expected range of the sensor to see if it detects movement. Ensure you are within the sensor’s specified working distance.
  •  

  • Adjust the placement of the sensor if necessary to cover the intended area more effectively.

 

Check App and Firmware Updates

 

  • Make sure your Wyze app is up to date. Updates may address bugs that could affect motion detection.
  •  

  • Also, check for firmware updates for the sensor through the app. Keeping firmware up to date ensures optimal functionality.

 

Assess Environmental Conditions

 

  • Consider the environment where the sensor is placed. Extreme temperatures or humidity can impact sensor performance.
  •  

  • Ensure there aren’t any sources of interference, such as other wireless devices, that might affect the sensor’s signal.

 

Factory Reset the Sensor

 

  • If none of the above solutions work, perform a factory reset on the sensor. This can resolve firmware glitches affecting motion detection.
  •  

  • Follow the instructions provided in the Wyze user guide to execute a factory reset appropriately.

 

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