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|  Why won't Arlo doorbell connect to existing chime

Why won't Arlo doorbell connect to existing chime

January 14, 2024

Discover effective solutions for connecting your Arlo doorbell to an existing chime. Troubleshoot common issues and enhance your smart home experience today.

Why won't Arlo doorbell connect to existing chime

 

Why an Arlo Doorbell Won’t Connect to an Existing Chime

 

  • Compatibility Issues: Not all chimes are compatible with smart doorbells like Arlo. Older or mechanical chimes might not work with it.
  •  

  • Power Supply Concerns: The doorbell may require a specific voltage range. If the chime transformer doesn't meet Arlo's voltage requirements, it won't function correctly.
  •  

  • Incorrect Wiring: Connection issues can arise from incorrect wiring. If the cables are not carefully installed, the system might not work.
  •  

  • Settings Misconfiguration: The Arlo app may have settings that need to be enabled for the doorbell to connect properly with the chime.
  •  

  • Defective Hardware: Occasionally, the device or chime could have a defect or damage that prevents proper operation.

 

How to Fix the Arlo Doorbell Connection to an Existing Chime

 

  • Check Compatibility: Confirm that the existing chime is compatible with the Arlo doorbell. If not, consider acquiring a compatible chime or an Arlo chime accessory.
  •  

  • Examine Voltage Requirements: Verify the voltage from the chime’s transformer matches the Arlo doorbell’s specifications, typically between 16-24 VAC. Upgrade the transformer if necessary.
  •  

  • Inspect Wiring: Double-check that all wires are securely attached to their proper terminals on both the doorbell and chime. Refer to the installation manual for accurate wiring guidance.
  •  

  • Adjust Settings in the App: Open the Arlo app and go to device settings. Ensure the “Mechanical/None” chime type setting is properly configured to match your chime type.
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  • Test with a Multimeter: Use a multimeter to measure voltage and confirm if power is reaching the chime terminals. This can help diagnose wiring or power issues.
  •  

  • Inspect for Device Faults: If none of the above solutions work, test the doorbell with another known working chime, or contact Arlo support to evaluate if the doorbell unit needs replacement due to a defect.

 

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