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|  Why won't Arlo Pro camera detect people

Why won't Arlo Pro camera detect people

January 14, 2024

Discover troubleshooting tips and solutions for Arlo Pro cameras not detecting people, enhancing security and ensuring optimal performance with this comprehensive guide.

Why won't Arlo Pro camera detect people

 

Understanding Why Arlo Pro Camera Won't Detect People

 

When the Arlo Pro camera fails to detect people, it can be quite frustrating. Understanding the underlying issues can help in resolving the problem effectively. There are several reasons why detection might not be working as expected.

 

  • Incorrect Camera Placement: If the camera is positioned too high or at an inappropriate angle, it might not detect people effectively. The Arlo Pro camera's motion detection relies on capturing people within a specific field of view.
  •  

  • Motion Detection Sensitivity Settings: The camera settings might have a low sensitivity for motion detection. If sensitivity is set too low, small or distant movements may not trigger an alert.
  •  

  • Firmware Issues: Sometimes, outdated camera firmware can cause glitches in functionality, including motion detection problems.
  •  

  • Environmental Interferences: Objects like trees or infrastructure blocking the camera's view can hinder detection. Additionally, changes in environmental conditions like heavy rain, fog, or extreme sunlight can affect performance.
  •  

  • Network Connectivity Problems: A weak Wi-Fi signal or disconnections can interrupt the communication between the camera and your monitoring device, leading to missed detections.

 

How to Fix the Problem

 

Here's how you can address these issues and enhance your Arlo Pro camera's ability to detect people:

 

  • Adjust Camera Placement: Ensure the camera is installed at an appropriate height, generally around 7 to 8 feet from the ground, and angled slightly downward for optimal coverage.
  •  

  • Modify Sensitivity Settings: Check and adjust the motion detection sensitivity settings within the Arlo app. Test different levels to find a sensitivity that works best for your specific environment.
  •  

  • Update Firmware: Regularly check for and install updates to the camera's firmware through the Arlo app to ensure it is functioning with the latest features and fixes.
  •  

  • Remove Physical and Environmental Obstructions: Clear any obstructions from the camera's field of view and consider environmental conditions when evaluating positioning. Trim nearby foliage and ensure the camera isn't facing direct sunlight.
  •  

  • Improve Network Connectivity: Position your Wi-Fi router closer to the camera or use a Wi-Fi extender to ensure a strong connection. Regularly monitor network stability and performance.

 

With these approaches, you should see an improvement in your Arlo Pro camera's ability to detect people reliably.

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