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|  Why won't August lock accept new invites

Why won't August lock accept new invites

January 14, 2024

Discover solutions to fix your August lock not accepting invites. Troubleshoot common issues and ensure seamless access for new users with our expert guide.

Why won't August lock accept new invites

 

Possible Reasons for August Lock Not Accepting New Invites

 

  • Bluetooth Connectivity Issues: The August lock may have trouble connecting to your device via Bluetooth. This can prevent the lock from receiving new invites.
  •  

  • Firmware Outdated: If the August lock's firmware is out of date, it might not support new invitation features or updates.
  •  

  • App Version Outdated: Using an old version of the August app could be incompatible with the lock's firmware, leading to issues with managing invitations.
  •  

  • Network Problems: If the lock is part of a connected setup, network issues can prevent it from properly syncing and receiving new set invite commands.
  •  

  • Account Issues: Problems with the August account, such as permissions or account status, could lead to invitation problems.
  •  

  • Device Compatibility: Sometimes the device used to send invites may not be compatible with the lock's requirements for sharing access.

 

How to Fix Invitation Issues with August Lock

 

  • Check Bluetooth Connections: Ensure both your mobile device and the August lock's Bluetooth are turned on and within range. Restart Bluetooth on both devices if necessary.
  •  

  • Update Firmware: Open the August app, and go to your lock settings to check for available firmware updates. Follow the instructions to update your lock to the latest version.
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  • Update August App: Ensure that you have the latest version of the August app installed from your device's app store.
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  • Check Network Connectivity: If your lock is Wi-Fi enabled, ensure that your Wi-Fi network is functioning properly for internet access. Try restarting your router.
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  • Verify Account Status: Log in to your August account on their website or app to ensure everything is up to date, including your subscription and permission settings.
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  • Device Compatibility Check: Make sure that the smartphone or tablet you are using to send invites is compatible with the August lock and app requirements.
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  • Reinstall August App: Consider deleting and reinstalling the August app to resolve any underlying software issues that could be affecting the invitation process.

 

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