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|  Why won't Google Nest Hub Max show video calls

Why won't Google Nest Hub Max show video calls

January 14, 2024

Explore common reasons why Google Nest Hub Max won't display video calls and find solutions to fix the issue in our comprehensive troubleshooting guide.

Why won't Google Nest Hub Max show video calls

 

Possible Reasons Why Google Nest Hub Max Won't Show Video Calls

 

  • Internet Connection Issues: A weak or unstable internet connection can prevent video calls from working properly. The Hub needs a strong connection to handle video data effectively.
  •  

  • Device Compatibility: Not all video calling apps are supported on the Nest Hub Max. Make sure the app you are trying to use is compatible with the device.
  •  

  • Software Glitches: Occasionally, software bugs can interfere with video call functionality. These might require updates or a restart to resolve.
  •  

  • Settings Misconfiguration: Ensure that the necessary permissions for video and microphone access are enabled. Sometimes, privacy settings might block video calls.
  •  

  • App Malfunctions: The app you are using might have issues itself. This can happen if the app is outdated or has a bug.
  •  

  • Hardware Problems: Rarely, there might be a hardware issue with the device that affects its ability to process video calls.

 

How to Fix the Problem

 

  • Check Internet Connection: Ensure your Wi-Fi is stable and has a strong signal. Move the device closer to your router if necessary.
  •  

  • Ensure Device Compatibility: Verify if the app you are using is supported on Google Nest Hub Max. Google Duo and Google Meet, for example, are compatible and commonly used.
  •  

  • Update Software: Check for system updates in the Google Home app and install them if available. Keeping the software up-to-date can fix many issues.
  •  

  • Adjust Settings: Go to the device settings in the Google Home app and make sure the camera and microphone permissions are enabled for video calls.
  •  

  • Restart the Device: Sometimes simply restarting the Nest Hub Max can resolve glitches. Unplug it for a few seconds, then plug it back in.
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  • Update or Reinstall Apps: Make sure the video calling app is up-to-date. If issues persist, try uninstalling and then reinstalling it.
  •  

  • Test Hardware: Perform a camera test through the settings to ensure the camera is functioning as expected. If you suspect hardware issues, consider contacting Google support.

 

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