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|  Why won't Philips Hue sync with Samsung TV

Why won't Philips Hue sync with Samsung TV

January 14, 2024

Discover why your Philips Hue won't sync with your Samsung TV and learn how to troubleshoot and fix common issues with our easy step-by-step guide.

Why won't Philips Hue sync with Samsung TV

 

Reasons Why Philips Hue Won't Sync with Samsung TV

 

  • Incompatibility between Devices: Not all Samsung TVs are compatible with Philips Hue. Check whether your TV model supports Philips Hue Sync functionality.
  •  

  • Network Issues: Philips Hue devices need to be on the same network as the TV. If one is not connected to the same Wi-Fi network, syncing issues can occur.
  •  

  • App Sync Problems: The Philips Hue Sync app is required for streaming and syncing features. If the app isn't set up correctly, syncing won't happen.
  •  

  • Outdated Firmware: Both the TV and Philips Hue Bridge need to have updated firmware to work correctly together.
  •  

  • HDMI Connection: If using the Hue Play HDMI Sync Box, ensure the HDMI connection is properly set up between the devices.

 

How to Fix Philips Hue and Samsung TV Sync Issues

 

  • Check Compatibility: Verify that your Samsung TV model is compatible with Philips Hue Sync features. Refer to Philips’ or Samsung’s official site for compatibility lists.
  •  

  • Same Network Requirement: Ensure that both your Samsung TV and Philips Hue Bridge are on the same Wi-Fi network.
  •  

  • Set Up Philips Hue Sync App Correctly: Download the Philips Hue Sync app on your smart device. Follow the setup instructions carefully to connect your Hue lights.
  •  

  • Update Firmware: Check for any updates for both the Samsung TV and Philips Hue Bridge. Updating firmware can resolve compatibility and syncing issues.
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  • Reconfigure HDMI Setup: If using the Hue Play HDMI Sync Box, double-check your HDMI setup. Ensure all cables are snugly connected and that the box is properly configured within the app.
  •  

  • Restart Devices: Sometimes, simply restarting the TV, Philips Hue Bridge, and router can resolve connectivity issues.

 

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