Why won't Wyze Cam detect sound events

Possible Reasons Wyze Cam Won't Detect Sound Events

• Sound Detection Disabled: Perhaps the sound detection feature is turned off in the Wyze app settings. Without enabling this feature, the camera will not be able to detect sound events.

 

• Volume Threshold Too High: If the sound detection sensitivity is set too high, the camera might not pick up sounds as events. This could happen if ambient noise is being mistaken for silence due to an improperly set threshold level.

 

• Microphone Issues: Physical damage or technical issues with the camera’s microphone could lead to a failure in detecting sound. If the microphone isn't working, it won't capture any audio events.

 

• Firmware Out of Date: Using an outdated firmware version might cause operational issues, including problems with sound detection. Updates often fix bugs and improve functionality.

 

• Network Problems: Connectivity issues between the camera and the Wyze system could prevent sound notifications from being sent or recorded properly.

 

• App Glitches: Sometimes, the app itself may have glitches or require updates that affect features like sound event detection.

How to Fix the Problem

• Enable Sound Detection: Open the Wyze app and ensure that sound detection is turned on. Go to the settings for your specific Wyze Cam and check if the option is enabled.

 

• Adjust Sound Sensitivity: Access the camera’s sound detection settings in the app and adjust the sensitivity level to a more moderate setting to see if that improves detection.

 

• Check the Microphone: Verify that the camera’s microphone is not obstructed or damaged. Perform a test sound near the camera to see if it picks up the sound.

 

• Update Firmware: Make sure your camera is running the latest firmware version. You can check and install updates through the Wyze app.

 

• Improve Network Connection: Ensure your camera has a strong and stable internet connection. If necessary, move it closer to the router or use Wi-Fi extenders.

 

• Update or Reinstall the App: Check if there are updates available for the Wyze app and install them. Alternatively, try reinstalling the app to fix potential glitches.